Novahair

If you cancel your order within 48 hours of placing it, you are eligible for a full refund. However, if the product is shipped due to logistical issues, you can still request a refund by contacting customer service. We will process your request promptly and provide further instructions.

If you cancel your order within 48 hours of placing it, you are eligible for a full refund. However, if the product is shipped due to logistical issues, you can still request a refund by contacting customer service. We will process your request promp

How long can I cancel my order?

Returns, Refunds & Cancellation

How often should I use NovaHair Instant Dye Shampoo?

Can I use my own shampoo and conditioner after using NovaHair?

How does NovaHair Instant Dye Shampoo work on completely gray hair?

Can I use NovaHair Instant Dye Shampoo on highlighted hair?

Does NovaHair work on blonde hair?

Is NovaHair tested on animals?

Can I mix different NovaHair colors to create a custom shade?

What are the active ingredients in NovaHair Instant Dye Shampoo?

Does NovaHair contain PPD?

Does NovaHair contain henna?

Can I use NovaHair if I am pregnant or breastfeeding?

What chemicals does NovaHair contain?

Can NovaHair be used for touch-ups on roots?

Can I use NovaHair to dye my beard?

Can NovaHair be used for in-between professional coloring?

I have been using henna and indigo to cover my hair. Will NovaHair work over henna?

What if I want partial coverage and want to leave some gray?

Is NovaHair suitable for people allergic to hair dyes?

Does NovaHair coat the hair or lighten it? Is it water-permeable?

What is the difference between NovaHair and professional salon coloring?

How does NovaHair affect highlights? Will it remove them?

How long does one bottle last?

Is this product environmentally friendly?

What makes this shampoo different from other gray-reducing products?

Can I use the shampoo on dyed or chemically treated hair?

Will the shampoo color my skin or bathroom tiles?

How often should I use this shampoo to maintain my hair color?

Can this shampoo damage my hair like traditional dyes?

Is this shampoo suitable for all hair types?

How quickly can I see results with the shampoo?

Product Info

What should I do if I haven't received my order yet?

How can I track the delivery status of my order?

Payment methods & fees

Orders & Payment

What is the delivery time for orders?

How do I track my order?

Is it possible to change the address before shipping?

Do you ship internationally?

Delivery Issues and Address Changes

Shipping Options and Policies

Do you guarantee delivery by a specific date?

Do you ship to Tenerife, Canaria Island, and offer express delivery options?

How can I track my order and what should I do if there is a delivery issue?

Shipping

Refund Policy

Return Policy

Can I exchange a product?

How do I request a refund for a product that did not meet my expectations?

How long can I cancel my order?Updated 2 months ago