How do I request a refund for a product that did not meet my expectations?Updated 2 months ago

If you find that the NovaHair Instant Dye Shampoo has not met your expectations, please reach out to us with your concern. Although the direct process for refunds is managed by a specific team, we strive to understand your situation better and ensure your satisfaction. To help us, you can provide a photograph showing the product’s effect on your hair. This will aid us in assessing the situation more accurately and assisting you further.

We apologize for any inconvenience and appreciate your cooperation and patience as we work to resolve this matter to your satisfaction.