Novahair logo
Novahair logo

All articles

Payment methods & feesUpdated 9 days ago

Payment Methods

We support a range of payment options to make your purchase as convenient as possible. You can pay using all major credit and debit cards, PayPal, as well as other trusted electronic payment services. Simply choose your preferred method during checkout and complete the transaction securely.

Additional Payment Options

If you prefer to pay over time, we offer Shop Pay Installments in addition to Visa, MasterCard, and PayPal. This allows you to split your purchase into manageable payments without missing out on your favorite products.

International Card Fees

Please note that some banks or credit card issuers may charge international transaction fees, even if you’re paying in your local currency. These fees generally range from 1–3% of the purchase amount and occur because our business is based in a different country than your bank. It’s best to check your card’s terms or speak with your bank to confirm whether such charges apply.

Using a Discount Code or Promotion

To apply a discount or promo code, add your desired products to the cart and proceed to checkout. Look for the “Discount code” or “Promo code” field and enter your code before clicking “Apply.” You’ll see the updated total reflecting your discount right away, and once confirmed, you can finalize the purchase by adding your payment details.

Bulk Purchase Discounts

We currently do not offer discounts for bulk orders. However, it’s worth keeping an eye out for special promotions and events throughout the year. Feel free to reach out if you need more information or have specific questions about large orders.

Shipping Fees

We charge a minimal shipping fee of $4.95 to ensure reliable and timely delivery of your order. Instead of inflating product prices to include "free" shipping, we keep our pricing transparent and fair for all customers. This way, you only pay for what you purchase, and we can continue providing high-quality products with a smooth and efficient shipping experience. 

Taxes and Additional Fees

Taxes and fees depend on your location. International customers may be subject to customs duties and taxes determined by their country’s regulations. Other than these government-imposed charges, we do not add any extra fees to your order.

Price Drops and Refunds

At this time, we do not reduce prices on our products. Because we maintain consistent pricing, there’s no need for a refund of the difference after your purchase.

Receiving a Payment Receipt

Once you’ve successfully placed your order, you’ll automatically receive an email receipt containing your order summary, payment details, and shipping information. You can print or save this receipt for your records, and if you need a copy at any point, feel free to contact our support team. We’ll gladly resend the receipt or provide any additional documentation you may require.

Was this article helpful?
Yes
No